Return, Refund, and Cancellation Policy
Trubuddy is committed to ensuring your satisfaction with every purchase made on our platform.
Return & Refund Policy
All products purchased on https://www.trubuddy.me can be returned or replaced within 10 days from the date of delivery. To be eligible for a return, the item(s) must be in new and unused condition with no scratches, marks, or blemishes and must be returned in its original packaging to ensure full credit.
Note-
- Orders cannot be refunded or replaced if more than 10 days have passed since delivery.
- To request a refund or replacement, email [email protected] with your order ID.
- Once we receive the returned item, our team will verify its condition before approving and processing the refund.
Cancellation Policy
- Cancellation requests can be made anytime before the order is shipped.
- To cancel an order, you can chat with us on our website, email us at [email protected], or call us at +91-8000096608.
- While requesting a cancellation, please provide your order ID and use your registered email ID or mobile number for faster processing.
- Once the cancellation is confirmed, the refund will be processed within 3 to 4 working days to your original payment method.
For any further queries or concerns about our return, refund, and cancellation policy, please email us at [email protected] or call +91-8000096608 between 11:00 am and 6:00 pm IST, Monday to Friday.